Protection Plans
Protect your investment and enjoy your new furniture worry-free with our comprehensive 5-year protection plans. Designed to cover life’s little accidents, these plans provide peace of mind by protecting your qualifying purchases against stains, tears, and unexpected damage. The cost of coverage is conveniently scaled based on the total value of your qualifying items, ensuring you get the right level of protection at a price that fits your budget.
Gold Prime Plus
The Gold Prime Plus is our most robust residential plan, specifically tailored for high-energy homes. In addition to standard stain and damage protection, it uniquely covers accidental pet damage (like claw tears) and offers extended support for mechanical and electronic failures in reclining or powered furniture.
Pricing
| Purchase Amount | Plan Pricing |
|---|---|
| Up to $1,499.99 | $199.95 |
| $1,500 to $1,999.99 | $249.95 |
| $2,000 to $2,499.99 | $299.95 |
| $2,500 to $2,999.99 | $349.95 |
| $3,000 to $3,499.99 | $399.95 |
| $3,500 to $3,999.99 | $449.95 |
| $4,000 to $4,499.99 | $499.95 |
| $4,500 to $4,999.99 | $549.95 |
| $5,000 to $30,000 | $599.95 |
Coverage Includes
HOUSEHOLD STAINS such as:
- Bleach
- Grass
- Marker
- Glue
- Cosmetics
- Grease
- Mud
- Lotion
- Crayon
- Ink
- Oil
- Tar
FOOD & BEVERAGE STAINS such as:
- Cheese Sauce
- Juice
- Pizza
- Gum
- Chocolate
- Ketchup
- Popcorn
- Soda
- Mayonnaise
- Ice Cream
- Mustard
- Wine
HUMAN & PET BIOLOGICAL STAINS on fabric, leather, vinyl, and wood such as:
- Blood
- Urine
- Saliva
- Vomit
Accumulation of stains, soil build-up over time, perspiration, hair and body oils are not covered by this plan.
ACCIDENTAL DAMAGE to wood and other hard surfaces, such as:
- Bubbling
- Liquid Mark
- Cigarette Burn
- Loss of Silvering
- Checking of Finish
- Peeling
- Chip
- Pet Teeth Marks
- Heat Mark
- Scratch or Gouge
ACCIDENTAL DAMAGE to fabric, leather* and vinyl, such as:
- Cigarette Burn
- Puncture
- Separated Seam
- Broken Frame
- Rip or Tear
- Claw Tears
*Surface scratches on leather are not covered.
FAILURE to mechanisms and electronic components, such as:
- Broken Mechanism
- Massage Breakdown
- Remote Malfunction
- USB Failure
†See the Plan terms and conditions for a full explanation of the coverages, limitations, and exclusions. Ask your sales associate to review a sample of the Plan before purchasing. An email address is required for registration.
AFTER YOUR PURCHASE, REMEMBER TO:
- READ YOUR PLAN carefully to understand what’s covered (and not covered) and how to get help when you need it. Questions? Call for answers now.
- BLOT STAINS with a clean, dry cloth before calling us, but don’t attempt to clean the stain further until we give you specific instructions.
- ACT FAST because many stains and damage issues are time-sensitive … so is your plan. You must call within 30 days of when the stain or damage occurred.
Elite Complete Plus
The Elite Complete Plus plan focuses on essential protection for your main living space. It offers comprehensive coverage for common household stains and accidental damage to fabric, leather, and wood, providing peace of mind for the furniture your family uses most.
Pricing
| Purchase Amount | Plan Pricing |
|---|---|
| Up to $1,499.99 | $149.95 |
| $1,500 to $1,999.99 | $199.95 |
| $2,000 to $2,499.99 | $249.95 |
| $2,500 to $2,999.99 | $299.95 |
| $3,000 to $3,499.99 | $349.95 |
| $3,500 to $3,999.99 | $399.95 |
| $4,000 to $4,499.99 | $449.95 |
| $4,500 to $4,999.99 | $499.95 |
| $5,000 to $20,000 | $549.95 |
Coverage Includes
FOOD & BEVERAGE STAINS such as:
- Mustard
- Ice Cream
- Popcorn
- Gum
- Coffee
- Chocolate
- Sausage
- Popsicle
- Wine
- Juice Drink
- Pizza
- Potato Chips
- Chili
- Spaghetti
- Milk
HUMAN & PET BIOLOGICAL STAINS on fabric, leather, and vinyl, such as:
- Blood
- Urine
- Vomit
- Pet Stains
- Saliva
Accumulation of stains, soil build-up over time, perspiration, hair and body oils are not covered by this plan.
ACCIDENTAL DAMAGE to wood and other hard surfaces, such as:
- Burn
- Peeling
- Bubbling
- Breakage
- Chip
- Nail Polish/Remover
- Broken Mirror
- Loss of Silvering
- Scratch or Gouge
- Broken Glass
- Liquid Ring
- Liquid Mark
- Heat Mark
- Checking of Finish
- Cracking of Finish
ACCIDENTAL DAMAGE to fabric, leather* and vinyl, such as:
- Mechanism Failure
- Scissor Cut or Puncture
- Nail Polish/Remover
- Cigarette Burn
- Cracked Frame
- Pen Ink
- Claw Tears
- Pen Teeth Marks
*Surface scratches on leather are not covered.
†See the Plan terms and conditions for a full explanation of the coverages, limitations, and exclusions. Ask your sales associate to review a sample of the Plan before purchasing. An email address is required for registration.
AFTER YOUR PURCHASE, REMEMBER TO:
- READ YOUR PLAN carefully to understand what’s covered (and not covered) and how to get help when you need it. Questions? Call for answers now.
- BLOT STAINS with a clean, dry cloth before calling us, but don’t attempt to clean the stain further until we give you specific instructions.
- ACT FAST because many stains and damage issues are time-sensitive … so is your plan. You must call within 30 days of when the stain or damage occurred.
Vacation Home Rental Elite
This specialized plan is designed for the unique needs of privately owned vacation and rental properties. It provides reliable protection against common accidents—like food and beverage spills or mechanical failures — ensuring your investment remains guest-ready and well-maintained even when you aren’t there.
Pricing
| Purchase Amount | Plan Pricing |
|---|---|
| Up to $,1499.99 | $149.95 |
| $1,500 to $1,999.99 | $199.95 |
| $2,000 to $2,499.99 | $249.95 |
| $2,500 to $2,999.99 | $299.95 |
| $3,000 to $3,499.99 | $349.95 |
| $3,500 to $3,999.99 | $399.95 |
| $4,000 to $4,499.99 | $449.95 |
| $4,500 to $4,999.99 | $499.95 |
| $5,000 to $15,000 | $549.95 |
Coverage Includes
FOOD & BEVERAGE STAINS such as:
- Mustard
- Ice Cream
- Popcorn
- Gum
- Coffee
- Chocolate
- Sausage
- Popsicle
- Wine
- Juice Drink
- Pizza
- Potato Chips
- Chili
- Spaghetti
- Milk
HUMAN & PET BIOLOGICAL STAINS on fabric, leather, and vinyl, such as:
- Blood
- Urine
- Vomit
- Saliva
Accumulation of stains, soil build-up over time, perspiration, hair and body oils are not covered by this plan.
ACCIDENTAL DAMAGE to wood and other hard surfaces, such as:
- Burn
- Cosmetics
- Peeling
- Bubbling
- Chip
- Scratch or Gouge
- Liquid Ring
- Liquid Mark
- Nail Polish/Remover
- Heat Mark
- Checking of Finish
- Cracking of Finish
ACCIDENTAL DAMAGE to fabric, leather* and vinyl, such as:
- Mechanism Failure
- Scissor Cut or Puncture
- Nail Polish/Remover
- Cigarette Burn
- Cracked Frame
- Pen Ink
*Surface scratches on leather are not covered.
†See the Plan terms and conditions for a full explanation of the coverages, limitations, and exclusions. Ask your sales associate to review a sample of the Plan before purchasing. An email address is required for registration.
AFTER YOUR PURCHASE, REMEMBER TO:
- READ YOUR PLAN carefully to understand what’s covered (and not covered) and how to get help when you need it. Questions? Call for answers now.
- BLOT STAINS with a clean, dry cloth before calling us, but don’t attempt to clean the stain further until we give you specific instructions.
- ACT FAST because many stains and damage issues are time-sensitive … so is your plan. You must call within 30 days of when the stain or damage occurred.
NO USE – NO LOSE – PROTECTION PLAN
For added peace of mind, protect your purchase with one of our Furniture Protection Plans. If you don’t file a claim, you may redeem the plan’s purchase price as an in-store credit within 6 months of the plan’s expiration. Your credit may cover up to 50% of a new purchase (minimum $599.95). The original sales order is required for redemption. This non-transferable offer is for the original purchaser.